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We often hear the same questions from parents.  While we enjoy talking with you and answering all of your questions, sometimes it is nice to have a question answered before your appointment.  We hope this helps:


At what age should I bring my child to the dentist for their first appointment? 

According to the American Academy of Pediatric Dentistry, a child’s first checkup should occur by age one, or six months after the eruption of their first tooth—whichever comes first.  At this important first visit, we will make your child feel safe and comfortable, offering plenty of encouragement and reassurance. We incorporate a lot of play and fun throughout the exam as we clean the baby teeth and check for early cavities.  Dr. Mona and your clinical assistant will show you how to care for your child’s mouth properly, go over your child’s developmental milestones, and discuss the importance of good oral hygiene.
To prepare for the big day, you can build some excitement by encouraging your child to explore going to the dentist through play—checking and cleaning his/her favorite stuffed animal’s teeth. It’s a good idea to bring a comforting toy, a snack, and an extra diaper or two, just in case. 
For more information to help you prepare for your child's first visit, please visit our Pediatric Dental FAQs page. 


What is the best time of day to schedule my child for his/her exam?

We recommend children ages six and under be scheduled in the morning. We find their cooperation is better in the morning and our ability to work with them is better too. We may also recommend a morning appointment for some older children who are nervous or anxious. Children ages seven and above are generally seen in the afternoon and after school hours.


Will I be allowed to be with my child during their exam?

During the COVID-19 Pandemic, we ask that parents stay in the waiting room if your child is age 4 and over, unless it is your child's first time visiting our office. We find that children often do great on their own, and it allows them to build trust with our team and gain confidence in being independent. In circumstances when a parent accompanies their child, the parent will be required to wear a mask and maintain social distance. 


Will you provide a doctor’s note for my child’s school?

Dental visits are excused absences. Please ask our friendly front desk staff to provide a note for your child’s school. 


Can I reschedule/cancel my appointment?

Yes, our office kindly asks for a 48-hour notice for any cancellations or reschedules at no fee. We do understand that unexpected situations occur and upon notice we will make necessary accommodations. 


What if we are running late to an appointment?

If you arrive fifteen minutes late for your appointment you may be asked to wait until the next available appointment time or asked to reschedule for another day that is most convenient. Please call as soon as possible to let us know you are running late so that we can try to work with you to keep your appointment. 


Do you submit to my insurance?

As a courtesy, our office will electronically submit to your insurance. For more information about how we work with you and your insurance provider, please visit our Finacial Information page.


What if my child is very nervous?

We are specialists in working with nervous children. We can often work magic by simply talking with your child about what to expect and exploring through play-based education. If needed, we offer Nitrous Oxide (laughing gas) for patients who are a little nervous.  If your child is very nervous, very wiggly, or has a strong gag reflex, we have the options of oral sedation or IV sedation.  You can read more on our Sedation Dentistry page. 
usdiAmerican Dental AssociationAmerican Academy Of Pediatric Dentistry